Directory Listings
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1. Tern Consultancy UK - Mystery Shopping
UK based consultancy offering mystery shopping and training services to retailers to improve and track customer service.
Site: www.ternconsultancy.co.uk
2. Customer Service Week
Offers Customer Service Week information, planning assistance, and celebration support materials and products for customer service, care and satisfaction departments, call centers and help desks
Site: www.csweek.com
3. Increase Customer Satisfaction
Would you like to be more profitable? Is your employee or customer turnover costing you money? Measure-X's guaranteed programs increase sales cut down on employee turnover and make your customers happier!
Site: www.measure-x.com
4. Service Quality.com
The Service Quality Department Experts in building customer loyalty. Customer service is a bottom line strategy
Site: www.service-quality.com
5. Customer Support and Care
Let DM Support help you improve your customer service and keep your customers happy.
Site: www.dmsupport.com
6. Cornerstone Customer Champion
Cornerstone Professional Development provides training, consulting, and publications to help organizations move beyond traditional customer service to the new age of Customer Astonishment Darby Checketts is president and founder.
Site: www.customerchampion.com
7. Customer Service Training Videos
Customer Service training, customer service videos, customer service programs, workshops and seminars for every level. Learn how to take Customer Service beyond tradition. Customized trainings in customer service, sales, management, communication, team building and leadership. Training products - DISC profiles, online assessments, personal profile systems, facilitator'
Site: www.customerserviceuniversity.com
8. eGain | Multichannel Customer Service
eGain (OTC: EGAN.OB) is a leading provider of customer service and contact center software for in-house or on-demand hosted deployment.
Site: www.egain.com
9. Parago
Parago provides a proprietary, promotional marketing technology platform that helps clients reduce promotional program costs, increase sales, and enhance customer relationships. /
Site: www.parago.com
10. Phone Pro
Phone Pro has been helping companies make every call count with onsite, customized training programs since 1985. You'll find we have the most knowledgeable, energetic and inspiring trainers in the business, along with proven techniques that will help your employees enjoy their jobs and relate more effectively to customers or prospects on the very next call.
Site: www.phonepro.com
11. Stream
Stream is a global business-to-business software services provider with sales locations, operations and contact centers throughout North America, Europe and Asia/Pacific. The company provides enterprise software management and contact center solutions that help organizations increase business value from information technology.
Site: www.stream.com
12. Tooty Inc
Evaluating, Developing, Training and Monitoring your company's customer service or sales strategy
Site: www.tootyinc.com
13. Customer Service Training
Telephone DoctorŽ Customer Service Training markets products and serviceswhich improve the way your organization communicates with customers. Offerings includes training videos, CD-ROMs,workshops, e-learning and keynote presentations.
Site: ww2.telephonedoctor.com
14. Create Online Surveys
Conduct online surveys and generate instant reports. Our focus: professional-looking employee and customer assessments for business use. No software to download.
Site: www.custominsight.com
15. Customer Service Benchmarking Association
Customer Service Benchmarking Association is an association of companies that conducts benchmarking studies to identify the best practices surrounding customer service issues that improve the overall operations of the members.
Site: www.csbenchmarking.com
16. Customer Service Training
Customer service training & customer satisfaction consultants offering corporate training programs & workshops for service improvement with customer service managers, employees & workgroups. The authors of Customer Service for Dummies.
Site: www.quality-service.com
17. InteractCM
An national and international provider of Customer Management consulting services and products for Clients with large-scale, Business to Consumer and Business to Business Customer Databases.
Site: www.interactmanagement.com.au
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Customer Service Directory